Response to Chris Marshel's chptr 2, 9 & 10 post

I liked what Chris said about not wasting peoples time. When we begin a communication we should get right to the point. However, what if the communication is sensitive or about bad news. Could there possibly be a better way to deliver bad news than by being blunt. I would think that if you are delivering bad news they may tend to focus on the first thing you say and not much else. In a general sense though I tend to agree with Chris.

In my professional career I generally tell people to contact me if they need any further information. I think that I may be able to help my readers by pointing them to other potential sources of information. It may also free me up to do other work.